
Our services
At Jesmond, care is tailored to reflect each resident's background and personal preferences. Through our Neighbourhood Model, we create smaller, familiar living environments where residents can feel a genuine sense of community and connection.
From familiar meals and dietary requirements to lifestyle teams who communicate with ease, every aspect of care is designed to feel natural and reassuring.

Care for people living with dementia
Our experienced teams provide personalised care and support for residents living with dementia. We focus on each person's individual needs, routines and preferences, promoting comfort, dignity, independence and quality of life.
Respite care
We understand the importance of carers having the opportunity to take a break from time to time. We offer respite to provide the support you need and make the transition as smooth and pain-free as possible, so you can relax knowing the person you care for is being well looked after.


Wellbeing and leisure
We offer a wide range of lifestyle and community activities tailored to each resident, including regular bus trips and outings, visits to community centres such as the Men's Shed, and special events.
Within our residences, we create meaningful connections through intergenerational programs that bring the community into our homes. Residents can enjoy live entertainment, music therapy, visiting art therapists, pet therapy and immersive virtual reality experiences.
Our approach is holistic, supporting not only physical wellbeing but also social connection, purpose and enjoyment in everyday life. We have an active volunteer program and encourage families and community members to stay closely involved.
Allied health services
Residents have access to geriatricians, psycho-geriatricians, nurse practitioners and other visiting medical professionals. Our physiotherapist is available Monday to Friday, supported by a daily exercise program focused on strength, mobility and independence.
Additional services include massage therapy as required, along with access to dietitians, speech pathologists and occupational therapists. This integrated approach ensures residents receive well-rounded, personalised support that adapts to their individual needs.
Specialised services
- Complex wound care
- Mental health and behaviour support
- Palliative and end-of-life care
- Complex care coordination
- Access to Nurse Practitioner services
- Pain clinics


